Woke up late today but thankfully made it to Northern Voice at the UBC Forestry building in time to watch the scheduling–my favourite part of the un-conference.
1st session I’m attending is enterprise use of wikis, blogs and other social media.
* Strike a balance between depts., divisions is to know are we sharing with others? Be as open as possible from the beginning. Only lock down pages and things than need to be revealed later.
* Blogs and aggregated data shared by email, which is familiar to people. This helps people get used to blogs.
* No emails with attachments. Put it in the wiki. The statement is “we have these systems, let’s use them.”
* Simply rules–if it has an attachment, put it in the wiki. This is an easy, task-based rule. Think about linking.
* Make it easy early.
* Need grassroots pushing with management buy-in and support.
* The guy who wrote the lunch reviews became the star in the company and things took off from there.
* The “poke” tool made it work in another company.
* Top should harness the power of the people at the bottom.
* Don’t say it’s a wiki. Here’s a resources page. Here’s a website with links. Here’s a page to bookmark. Don’t freak people out.
* Wiki is not a weird magical thing. It’s just HTML.
* Wiki search is sometimes bad.
Great session. Interesting knowledge in the room.